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You may cancel a purchase made through this site within thirty (30) days of delivery, without giving any reason, to receive a full refund of the cost of the goods and the shipping costs or to exchange them. Please note that you have to cover the shipping costs of returning the product back to us.
To exercise the right to cancel, you must inform us (see Imprint for contact info) of your decision to cancel this contract by a clear statement (e.g. by mail or email). You may return products via our Orders & Returns page.
To meet the cancellation deadline, it is sufficient if you send us the notice concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 30 days has expired.
You shall bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.