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RETURNS

You can return any order purchased on ufpro.com within 30 days after receiving the order. Please note that some restrictions may apply:

  • You have 30 calendar days to return an item from the date you received it.
  • Only items that have been purchased directly from the UF PRO® Online Store, can be returned to UF PRO®. UF PRO® products purchased through other retailers must be returned in accordance with their respective returns and refunds policy.

 

HOW TO RETURN A PRODUCT FOR A FULL REFUND?

If you would like to return a product for a full refund, you can initiate the return fast and easy here:

INITIATE A RETURN

Once we receive your item, a refund is initiated immediately. You may use the form mentioned above, but it is not obligatory. Please note that you have to cover the costs of returning the items back to us.

You can read more about our cancelation policy here.

 

HOW TO EXCHANGE A PRODUCT?

If you want to change the purchased product to a new size, colour or style, you can place a new order for this item in our webshop and return your current order back to us. As soon as we receive your items we will return the money back to your account.

Let us know if you decide for this option, so we can help you place an order for free shipping.

Please note that you have to cover the costs of returning the items back to us.

To initiate a return, please fill out the online form below.

INITIATE A RETURN


DEFECTIVE OR FLAWED PRODUCTS?

If your UF PRO® product has a workmanship or material flaw, please fill out this online form and we will get back to you ASAP.

 
 
 
 
 
 
 

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